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STORE POLICY

CUSTOMER CARE

At Flarelle, we are dedicated to providing you with an exceptional shopping experience.

 

Your satisfaction is our top priority, and we are here to assist you with any inquiries or concerns you may have.


Should you require assistance, please do not hesitate to reach out to our friendly customer service team.

 

You can contact us through the following channels

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          Email: getintouch@flarelle.it

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Our team is available to respond to your queries within 24 hours.

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         WhatsApp: +39 333 7708893

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Call us or text us for immediate support during our business hours

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  • Monday to Friday: 9:00 AM – 6:00 PM CET (GMT+1)

  • Saturday-Sunday: 10:00 AM – 2:00 PM CET (GMT+1)

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Please note that during daylight saving time (from the last Sunday in March to the last Sunday in October), our hours will be as follows:

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  • Monday to Friday: 9:00 AM – 6:00 PM CEST (GMT+2)

  • Saturday-Sunday: 10:00 AM – 2:00 PM CEST (GMT+2)

ORDER INQUIRIES

For questions regarding your order status, shipping details, or returns, please provide your order number to expedite the process. You can track your order via the link provided in your confirmation email.

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