SHIPPING & RETURNS
SHIPPING POLICY
Processing time
All orders are processed within 1-3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few
days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer various shipping options:
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Standard Shipping: [Estimated delivery time: 5-7 business days]
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Express Shipping: [Estimated delivery time: 1-2 business days]
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International Shipping
Customers are responsible for any customs fees, taxes, or additional costs
associated with international shipping.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a
tracking number.
RETURN & EXCHANGE POLICY
Return Eligibility
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We accept returns within 14 days of the original purchase date.
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Items must be unworn, in original packaging with tags attached, and free from signs of wear.
How to Initiate a Return
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Contact our customer service team at email to request a return authorization.
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Include your order number and the reason for return.
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Return shipping costs are covered by us, so you won't incur any shipping costs when sending items back.
Refund Process
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Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Exchanges
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We accept exchanges for shoes that are in new, unworn condition.
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Please follow the return process above and include a note indicating the item you wish to exchange for.
Non-returnable items
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Please note that items purchased at a discounted price are final sale and are not eligible for returns.
Contact Information
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For any questions regarding shipping and returns, please contact our customer support team at email.